Securus Technologies Changing Prison Safety for the Better

In the last three years I have noticed that the violence in our jail has escalated to the point that our superiors are taking serious action. In the past, we would isolate problematic inmates, but with overcrowded conditions, there is no place to safely put all these inmates. Since my team of corrections officers has not increased in that time, we have had to change some of the ways we monitor the inmates, and Securus Technologies has been instrumental in helping to keep the peace.


Securus Technologies has developed a call monitoring system that is being used in over 2,600 prison systems and changing the amount of violence officers are dealing with. The way this technology works is quite impressive. Once the team at Securus Technologies installs the new system, instead of me or my team having to sit in that crowded call center and listen to each conversation the inmates are having on jail phones, now we allow the LBS software to do all of the work more accurately. This allows my team to be a full-force on the grounds once again.


When a company has all thousand employees working to make the world a safer place, you know you are dealing with a winner. Securus Technologies is based out of Dallas, and the CEO, Richard Smith, says the company is committed to helping us maintain order. If an inmate is on the phone and thinks that they can brag about doing drugs, we take action. If inmates are planning an attack on a rival gang or officer, we can prevent the trouble. The key to reducing the violence in our prison is now being able to get a jump on the trouble and preventing it from happening in the first place rather than always being in the reactive position.


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